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Step 1 of password reset.

What you'll need

To reset your password immediately, you'll need:
• Your 8 digit Customer ID
• Date of birth
• To be registered for a security device.

If you don't know your Customer ID or aren't registered for an additional security device or service, we can easily reset your password over the phone. Just call anytime on 132 032 ((+61 2) 9293 9270 from overseas).

Get started

Date of birth

A password requires:

  • 6 characters, including at least 1 number and 1 letter
  • no more than 2 repeating or consecutive characters
  • no blanks, spaces or special characters

We recommend your password does not include your birth date, name or other obvious information

Westpac Protect

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Return to Westpac